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Home Getting Started, Owner AccountAdding ‘Guest Welcome Information’ and ‘Guest Departure Information’ to your listing on Search and Stay

Adding ‘Guest Welcome Information’ and ‘Guest Departure Information’ to your listing on Search and Stay

February 20, 2025• Giselle Clarke

The ‘Guest Welcome Information’ email will be sent to guests before checking in (you can specify how many days before arrival the email will be sent) detailing how to access the property, for example where to collect keys or any entry codes, requirements for use of property and amenities and other useful and important information about staying at the property. You can also include all the details your guest may need during their stay. It’s important to remember this information may include details that will allow access to the property.  Safety and security of the property, current, previous and future guests should be considered.

You can also add any Terms and Conditions you would like the guest to know of before they arrive.

The ‘Guest Departure Information’ email will be sent to guests before checking out (you can specify how many days before departure the email will be sent) detailing how to check-out and leave the property and amenities also other useful and important information about departing the property for example where to empty rubbish bins, where to return the keys etc. Again, please don’t forget this information may include details that will allow access to the property. Safety and security of the property, current, previous and future guests should be considered.

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departure guest information welcome

Last modified: February 20, 2025

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Previous: Changing or adding more images of your property on your Search and Stay listing
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