The bond is a form of financial protection for the owner and is used to cover any costs for which the guest may be liable for at the end of the stay, such...
The owner of the holiday property may ask you to read, sign and return a Holiday Rental Agreement to them before you commence your stay. It will usually cover...
A search and stay account will give you access to view your bookings, reviews, messages and wishlists. You can sign up for an account on searchandstay.com...
If travelling outside of Australia always check the Smart Traveller website to see what the travel advice is for your destination. If travelling within...
It is not essential for renting a holiday property, but you may want to consider purchasing travel insurance. Guests individual needs may vary so take this...
Security devices like security cameras are allowed, as long as they are clearly disclosed in the listing description and don’t infringe on another person’s...
PCI DSS is a set of web security standards and requirements that are intended to ensure that any data that is transmitted or stored is done so in a secure...
You can sign in to your guest account at any time via Search and Stay. Go to the log-in in the header, choose Guest login and you can enter your details or log...
Firstly, you will need to refer to the cancellation policy for the property you are renting. Each property will have a different policy so you should review...
