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Owner Account Manage your holiday rental with ease using your Owner Account on Search and Stay. Access tools to optimise rental strategies, streamline bookings, and enhance guest experiences.

171Articles

Booking Availability – What is Instant booking on Search and Stay

February 20, 2025• Category: Getting Started • Owner Account

‘Instant Booking’ allows guests to instantly book your property and it automatically confirms the booking request for you. Guests booking requests...

Booking Availability – ‘Available on Request’ vs ‘Instant Booking’ on Search and Stay

February 20, 2025• Category: Getting Started • Owner Account

‘Instant Booking’ allows guests to instantly book your property and it automatically confirms the booking request for you. Guests booking requests...

How to troubleshoot a browser issue on Search and Stay

February 20, 2025• Category: Getting Started • Guest • Owner Account

Check that your web browser is supported by our site. We support the following browsers: Internet Explorer 11Edge 16 or higherFirefox 59 or higherChrome 64 or...

How to unpublish a property listing on Search and Stay

February 20, 2025• Category: Owner Account

If your property is impacted by a natural disaster such as a cyclone or earthquake,  you can temporarily hide your listing by ‘pausing’ it, so you...

Adding ‘Check-in/ Check-out’ times to your listing on Search and Stay

February 20, 2025• Category: Getting Started • Owner Account

You’ll need to set the Check-in and Check-out times for your holiday rental. Check-in is the time of day that the guests can get access to your property on...

Adding ‘Number of Guests’ to your listing on Search and Stay

February 20, 2025• Category: Getting Started • Owner Account

When adding a property, you can specify the number of adults who can sleep in your house under the ‘House Set-Up’ tab. This is determined by the...

Adding ‘Property Images’ to your listing on Search and Stay

February 20, 2025• Category: Getting Started • Owner Account

It’s easy to upload your images of your holiday home, its benefits and features and the location. You can simply drag and drop images from your computer or...

Adding ‘Preparation Time Before Arrival’ to your listing on Search and Stay

February 20, 2025• Category: Getting Started • Owner Account

You can add the number of hours before arrival that you are willing to accept a booking.  I.e. how much time will you need to get the property ready if a...

Adding ‘Cleaning Set up’ to your listing on Search and Stay

February 19, 2025• Category: Getting Started • Owner Account

You will need to make sure you have enough time between guests to manage your cleaning. Toggle ‘Block Cleaning’ to ON and you will see ‘Block X days...

Adding ‘Pricing’ to your listing on Search and Stay

February 19, 2025• Category: Getting Started • Owner Account

This is very important and obviously a required field as no booking can be calculated without an allocated cost. You will need to set the ‘Per Day Rate’,...

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