- Search and Stay Help
- Owner Account
- Reservations/Booking
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Owner Account
- Getting Started
- Build And Manage Your Property Listing
- Reservations/Booking
- Rates And Pricing
- Payments
- Guest Payment And Policies
- Commission And Tax
- Property Security And Safety
- Managing Guest Reviews
- Increasing Your Bookings
- Channel Manager
- Owners Account Information
- Coronavirus And Natural Disasters
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Search and Stay Channel Manager Guide
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Manage Calendar Connections And Blocked Dates
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Guest Account
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Property Styling Guide and Checklist
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Rules and Regulations
*Communicating with Guests
To communicate with your guests via search and stay, you will firstly need to log in to your account.
From the dashboard, select the 'Bookings' tab in the left hand tool bar. Select the relevant booking by clicking 'View' on the right hand side in the 'Action' column. This will pull up the customer details and payment information. Below the customer details you can click on the 'View Messages' button, scroll down you will see a text box under a heading 'Send Message' type your message here and click the 'Send' button below.
These messages can be viewed under the 'Messages' tab in the left hand toolbar.
@SearchandStay - A Happier Way