A guest is a person given a right to occupy a residential premise covered by a short-term rental accommodation arrangement.
Guests to act lawfully
Guest behaviour must comply with:
- the Code of Conduct for the area
- criminal laws
- planning laws
- by-laws, if the premises are in a strata or community land scheme
- terms of the short-term rental arrangement
- any other laws.
Obligations to neighbours
The guest must not at any time:
- make noise that is unreasonably disruptive or interferes with the peace and comfort of neighbours and other occupants
- act in a violent or threatening manner
- act in a manner that could reasonably cause alarm or distress to neighbours and other occupants
- use or enjoy the premises in a manner that unreasonably interferes with the use or enjoyment of common or association property in a strata or community land scheme by neighbours or other occupants
- intentionally, recklessly or negligently damage the personal property of neighbours or other occupants.
A guest must not copy, or knowingly retain, any keys or security passes at the end of the occupancy.
Responsibilities to hosts
Reasonable care must be taken of the host’s premises and property at the premises.
If there are disputes or complaints about the behaviour of a guest or visitor, the guest must notify the host or their representative as soon as possible. For example, if a neighbour complains about the behaviour or noise of guests and visitors, the host must be notified.
Responsibility for visitor conduct
Visitors are people who, with the guest’s consent, are present at the premises during the occupancy.
Guests are responsible for any visitors they invite onto the premises and must ensure that the visitors comply with the obligations to neighbours.
Act honestly and in good faith
All participants must act honestly and in good faith as part of any short-term rental accommodation arrangement.
Participants must act honestly and in good faith in relation to any dealing, complaint or dispute that arises about a short-term rental accommodation arrangement.