- Search and Stay Help
- Owner Account
- Build And Manage Your Property Listing
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Owner Account
- Getting Started
- Build And Manage Your Property Listing
- Reservations/Booking
- Rates And Pricing
- Payments
- Guest Payment And Policies
- Commission And Tax
- Property Security And Safety
- Managing Guest Reviews
- Increasing Your Bookings
- Channel Manager
- Owners Account Information
- Coronavirus And Natural Disasters
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Search and Stay Channel Manager Guide
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Manage Calendar Connections And Blocked Dates
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Guest Account
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Property Styling Guide and Checklist
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Rules and Regulations
*How to manage your non refundable guest charges
No refundable guest charges cover 'Booking Fee' and 'Cancellation Fee' these can be set globally under the 'Property Settings' tab in your 'Account Details'.
You can also allocate specific fees for each property you own by going into your 'Property Listing' and selecting to 'Edit' the property then going into the 'Pricing and Seasons' tab where you can add a 'Bond' and 'Booking Fee' for this property. See example below.
@SearchandStay - A Happier Way