If your property is impacted by a natural disaster such as a cyclone or earthquake, you can temporarily hide your listing by ‘pausing’ it, so you don’t have to worry about declining new booking requests.
To ‘Pause Listing’ you, will need to go into ‘Property Listings’ from your dashboard and view all properties. Simply click on the ‘Pause Listing’ button in the Publish column.
See example below:
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Once you are ready to accept bookings again, simply go through the same steps above and click ‘Go Live’ on your listing so that it appears in search results again.
If your existing reservations are impacted, please contact to discuss your options.
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Last modified: February 20, 2025