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Property Managers Account
Property Managers Account
Getting Started
Build And Manage Your Property Listing
Reservations/Booking
Rates And Pricing
Payments
Guest Payment And Policies
Commission And Tax
Property Security And Safety
Managing Guest Reviews
Increasing Your Bookings
Channel Manager
Owners Account Information
Coronavirus And Natural Disasters
Search and Stay Channel Manager Guide
Getting Your Search and Stay Account Ready To Connect Channel Manager
Property Readiness
Connecting To Airbnb
Connecting To VRBO
Connecting To Booking.com
Connecting To Agoda
Connecting To Expedia
Connecting To Google Travel
Connecting To HomeToGo
How does a Channel Manager work?
Channels
Manage Calendar Connections And Blocked Dates
Syncing Calendars (iCals)
Guest Account
Getting Started
Reservations/Bookings
Property Policies
Pricing
Payments
Communications
Booking Details and Your Stay
Cancellations
Reviews
Security, Safety and Awareness
Coronavirus and Travel Advisory Related Information
FAQ
Property Styling Guide and Checklist
Checklists
Blogs
Search and Stay Owner Blogs
Search and Stay Destination Blogs
Search and Stay Travel Blogs
Legal
Guest Legal Obligations
Local and State Laws
Holiday Rental Agreements
Hiring A Property Manager
Self Managing Your Holiday Rental Property
Refunds
Back to home
Search and Stay Help
Property Managers Account
Property Managers Account
Getting Started
Build And Manage Your Property Listing
Reservations/Booking
Rates And Pricing
Payments
Guest Payment And Policies
Commission And Tax
Property Security And Safety
Managing Guest Reviews
Increasing Your Bookings
Channel Manager
Owners Account Information
Coronavirus And Natural Disasters
Search and Stay Channel Manager Guide
Getting Your Search and Stay Account Ready To Connect Channel Manager
Property Readiness
Connecting To Airbnb
Connecting To VRBO
Connecting To Booking.com
Connecting To Agoda
Connecting To Expedia
Connecting To Google Travel
Connecting To HomeToGo
How does a Channel Manager work?
Channels
Manage Calendar Connections And Blocked Dates
Syncing Calendars (iCals)
Guest Account
Getting Started
Reservations/Bookings
Property Policies
Pricing
Payments
Communications
Booking Details and Your Stay
Cancellations
Reviews
Security, Safety and Awareness
Coronavirus and Travel Advisory Related Information
FAQ
Property Styling Guide and Checklist
Checklists
Blogs
Search and Stay Owner Blogs
Search and Stay Destination Blogs
Search and Stay Travel Blogs
Legal
Guest Legal Obligations
Local and State Laws
Holiday Rental Agreements
Hiring A Property Manager
Self Managing Your Holiday Rental Property
Refunds
Property Managers Account
Owner and Property Manager Account Setup
Viewing Guest Reviews
Getting Started
Listing Your Holiday Home
What is required to add a property to Search and Stay?
Opening Your Owner Account with Search and Stay
Logging in to your Search and Stay owner account
How to change or reset owner account password
Providing your financial details for your Search and Stay account
Global Property Settings - these settings apply to all properties on your account
Adding 'Booking Fee' to your listing on Search and Stay
Listing your holiday property on SearchandStay.com
How to add a single property
How to add multiple (bulk) properties
How to update your profile
How to add your details to your account
How to add Global Property Settings to your account
How to add banking details to your account
How to set up an account with Searchandstay.com
How to update Owner Bank Account information
How to update owner contact information that receives enquiries and reservation requests
How to invite a new user to your account
How to troubleshoot a browser issue on the site
Adding 'Bond Requirements' to your Search and Stay listing
Adding the 'property details' 'property name' and 'property reference' to your listing on Search and Stay
Adding 'Short-term Rental Registration' to your listing on Search and Stay
Adding 'Advanced Bookings' period to your listing on Search and Stay
Adding your 'Limited Rental Days' to your holiday rental property on your Search and Stay listing
Adding 'Location' of your holiday rental property to your Search and Stay listing
Adding 'Property Map Visibility' to your listing on Search and Stay
Adding a 'Description' to your listing on Search and Stay
Adding 'Property Images' to your listing on Search and Stay
Adding 'Check-in/ Check-out' times to your listing on Search and Stay
Adding 'Preparation Time Before Arrival' to your listing on Search and Stay
Adding 'Linen Provided' to your listing on Search and Stay
Adding 'Number of Guests' to your listing on Search and Stay
Booking Availability - What is Instant booking?
Booking Availability - Available on Request vs Instant Booking
Adding 'Cleaning Set up' to your listing on Search and Stay
Adding 'Pricing' to your listing on Search and Stay
Adding 'Weekend Pricing' to your listing on Search and Stay
Adding 'Seasons' to your listing on Search and Stay
Adding 'Day Rate' to your listing on Search and Stay
Adding 'Minimum Stay' to your listing on Search and Stay
Adding 'House Rules' to your list on Search and Stay
Adding 'Property Type' to your listing on Search and Stay
Adding 'Generate House Configuration' to your listing on Search and Stay
Adding a 'Room' to 'Select Configuration' on your Search and Stay listing
Adding 'Specific' room configuration to your listing on Search and Stay
Adding 'Amenities' to your listing on Search and Stay
Adding 'Guest Welcome Information' and 'Guest Departure Information' to your listing on Search and Stay
Adding 'Holiday Filters' to your listing on Search and Stay
Changing or adding more images of your property on your Search and Stay listing
'User Access' what does each 'Role' have access to?
Details of NSW STRA 180 day cap and registration
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Build And Manage Your Property Listing
Automate sending a Welcome/Departure email for guest
Complimentary Tools on Search and Stay
Create the perfect listing
What to include in your check-in and check-out instructions
What are the listing guidelines?
How to edit my property listing
How to update a listings 'property name'
What is the Short Term Rental Registration Number field in my account?
How to add a virtual tour to your listing
What are the photo guidelines for my listing on Search and Stay?
How to delete a photo from a property listing
How long does it take for photo changes to show on a published listing?
How to edit the home safety features on a property listing
How to edit bathroom information on a property listing
Do I have to provide basics like toilet paper and dishwashing detergent?
How to upload rental policies and house rules
How to add or edit house rules
How to manage your rates
How to manage your non refundable guest charges
How to opt in or out of marketing emails
How to turn a listing 'on' (publish) or 'off' (unpublish)or archive
How to hide or pause your listing from search results
How to archive a listing
When do the changes I make to my listing appear on the site?
Can a guest see property address before booking?
Setting/Adding an 'Age Restriction' on your property
Adding pet pricing to your listing
What is the meaning of 420 friendly and how to add to my property listing?
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Reservations/Booking
Handling Cancellations
Occupancy summary
How to view your Booking Summary
Communicating with Guests
Managing your Bookings
Setting Reservation Restrictions
How to Cancel a Guest Booking
How to Add 'Extra' Guest Pricing
How to automate your Check In/Out messages
How to Amend Guest Dates
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Rates And Pricing
How to set a fixed first payment
What are the available Custom Fee or Additional Fee options?
Adding Additional Fees
Deciding on the Right Pricing for your Property
How do I work out my 'Competitive Set'?
What is a Day Rate?
Which Currency is displayed on Rental Rates
Adding your Booking Details
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Payments
Set up your Stripe to receive payouts
Introduction to Stripe Connection
What does it cost to list on Search and Stay?
How to set up your Payment Terms
Account Details for Payment
Search and Stay International Payments
When do I receive my Booking Payment?
What are my owner fees for bookings on Search and Stay?
Why doesn't it cost owners to list holiday rental accommodation on Search and Stay?
How much commission do I pay to Search and Stay?
Choosing a payout currency
How are guest payments protected?
Stripe account troubleshooting
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Guest Payment And Policies
Guidelines for setting up House Rules
Managing Guest Payments
Managing Bond Payments
Bond Return
Homeowners Insurance
Challenging Bond Return
Dealing with Property Damage or Loss
Managing Guest Policies/Rules
Prevent complaints from Neighbours and your Community
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Commission And Tax
Paying tax on your Rental Property
Paying commission to Search and Stay
Search and Stay costs to Owners
How can it be free for owners to find guests on Search and Stay?
Positive and negative gearing
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Property Security And Safety
Fire Safety at your Property
Summer Safety Checks
Winter Safety Checks
Keeping your Guests safe at your Property
Keeping your Property Safe
What is the Policy on Surveillance Devices at the Property?
Bond (Security Deposits)
See more
Managing Guest Reviews
Tips for Owners writing a Guest Review
How to encourage Good Reviews
Responding to a Negative Review
Dealing with Difficult Guests
Reviewing your Guests
See more
Increasing Your Bookings
Adding Seasons to Increase your Income
How to Attract Regular Guests to your Holiday Property
Ways to Increase your Revenue
Using Search and Stay Channel Manager to Increase your Bookings
How to Improve your Property for More Bookings
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Channel Manager
Why would Search and Stay let me list my Property on other sites?
Benefits of a Channel Manager
How much does the Channel Manager cost?
How to Connect to the Channel Manager
What does a Channel Manager do?
See more
Owners Account Information
Global Property Settings
Cancellations Summary
Approvals Summary
Check-In Summary
How to Increase your Rates
Check-Out Summary
Required Information in Your Search and Stay Account to Connect to Our Channel Manager
Dashboard - Account Details
Dashboard - How to view all Bookings
Why List Your Property on Search and Stay?
See more
Coronavirus And Natural Disasters
Property impacted by a Natural Disaster
Coronavirus Resources
Keeping your Guests Safe (Covid)
Your responsibilities with Coronavirus
Changes to Bookings due to Coronavirus
See more