- Search and Stay Help
- Property Managers Account
- Guest Payment And Policies
-
Property Managers Account
- Getting Started
- Build And Manage Your Property Listing
- Reservations/Booking
- Rates And Pricing
- Payments
- Guest Payment And Policies
- Commission And Tax
- Property Security And Safety
- Managing Guest Reviews
- Increasing Your Bookings
- Channel Manager
- Owners Account Information
- Coronavirus And Natural Disasters
-
Search and Stay Channel Manager Guide
-
Manage Calendar Connections And Blocked Dates
-
Guest Account
-
Property Styling Guide and Checklist
-
Blogs
-
Legal
Managing Guest Policies/Rules
You should include your rental/house rules in you check-in and check-out email. You could also include the main ones in your property description e.g. no parties, pets allowed etc.
You should cover the following topics:
- Where to park
- Keys and access
- Off limit areas
- Smoking rules
- Parties and events
- Visitors
- Noise and the neighbourhood
- Laundry
- Eating areas
- BBQ
- Maximum occupancy
- Rubbish and recycling
- Dishwasher and kitchen
- Hot tub/swimming pool rules if applicable
- Pets
- Security
- Damage and breakages
- Emergency contact details
- Compliance
- Check-out arrangements
You will also find basic house rules under your 'Booking Details' tab. Here you can select from the list below
@SearchandStay - A Happier Way