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Home Getting Started, Owner AccountResponding to a negative review on Search and Stay

Responding to a negative review on Search and Stay

February 25, 2025• Giselle Clarke

When you receive negative guest feedback, we recommend you respond promptly with a plan to correct the problem and offer a sincere apology. You can also add any clarifying information about the negative review content if you feel it is important for future guests to consider. 

 

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Last modified: February 25, 2025

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