- Search and Stay Help
- Owner Account
- Managing Guest Reviews
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Owner Account
- Getting Started
- Build And Manage Your Property Listing
- Reservations/Booking
- Rates And Pricing
- Payments
- Guest Payment And Policies
- Commission And Tax
- Property Security And Safety
- Managing Guest Reviews
- Increasing Your Bookings
- Channel Manager
- Owners Account Information
- Coronavirus And Natural Disasters
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Search and Stay Channel Manager Guide
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Manage Calendar Connections And Blocked Dates
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Guest Account
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Property Styling Guide and Checklist
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Rules and Regulations
*Responding to a Negative Review
When you receive negative guest feedback, we recommend you respond promptly with a plan to correct the problem and offer a sincere apology. You can also add any clarifying information about the negative review content if you feel it is important for future guests to consider.
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