- Search and Stay Help
- Owner Account
- Managing Guest Reviews
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Owner Account
- Getting Started
- Build And Manage Your Property Listing
- Reservations/Booking
- Rates And Pricing
- Payments
- Guest Payment And Policies
- Commission And Tax
- Property Security And Safety
- Managing Guest Reviews
- Increasing Your Bookings
- Channel Manager
- Owners Account Information
- Coronavirus And Natural Disasters
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Search and Stay Channel Manager Guide
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Manage Calendar Connections And Blocked Dates
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Guest Account
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Property Styling Guide and Checklist
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Rules and Regulations
*Tips for Owners writing a Guest Review
Hosts can rate their experience with a guest to help other hosts feel comfortable trusting them as a potential guest.
Tips for writing a review
Be accurate and detailed
Focus on the experience while renting the property and include information about the rental process such as inquiries or bookings.
Protect the privacy of yourself and others
Don’t share private information like last names, home addresses, phone numbers, or email addresses.
Share your content only
Only post content that you have legal rights to post.
Be respectful
Do not post reviews with discriminatory, inflammatory, offensive, or insulting comments. Posting a review or response for the purpose of blackmailing or extorting guests for money or other consideration isn’t allowed. Reviews are for the benefit of other hosts, not for one party to threaten the other.