Firstly, you will need to refer to the cancellation policy for the property you are renting. Each property will have a different policy so you should review...
If it is not clear from the description/amenities list whether there is extra bedding or cots for children, then you can message the owner to ask them if it is...
If you cannot find your booking confirmation email with check-in details, you can message the owner to request these again. The rest of your booking...
To view your booking details, firstly log into your search and stay guest account via the website. Then you will see all your account details, here you can...
The base daily rate will include rental of the whole property. Once you have found the property you would like to rent and it is available for your chosen...
If in the rare event that you, someone you invite or a pet are responsible for damage to the holiday property, you should let the owner know straight away....
Under normal circumstances, the bond will be held for 10 days before being returned automatically to the guest account. However if you or the owner identify...
The owner of the property will usually include detailed house policies/rules on the check-in and check-out email they will send to you the guest before you...
