Dealing With Property Damage Or Loss

Category: Property Bond And Reviews

A good way to avoid any unwanted confrontation with your guest over damage to your property is to take ‘before photos’ (if possible) of your...

Prevent Complaints From Neighbours And Your Community

Category: Property Safety

The three most common pain points for communities:  Parking: Clearly state parking arrangements in the listing rules, including the maximum number of cars and...

Getting Started With Hoster: Simplify Your Hosting Responsibilities On Search And Stay

Category: Setting Up Your Property

Hoster is a product designed to simplify property management tasks, enabling hosts to streamline hosting responsibilities effectively. Whether you’re...

Reviewing Your Guests On Search And Stay

Category: Property Bond And Reviews

As an owner you can review your guests to help out other owners listing on Search and Stay.  Your review will be only be visible to other owners/vendors if...

Dealing With Difficult Guests On Search And Stay

Category: Property Safety

You could excel in service in every way, shape, or form, and still encounter difficult guests. Every accommodation business will deal with them at some point...

Responding To A Negative Review On Search And Stay

Category: Property Bond And Reviews

When you receive negative guest feedback, we recommend you respond promptly with a plan to correct the problem and offer a sincere apology. You can also add...

How To Encourage Good Reviews On Search And Stay

Category: Property Bond And Reviews

Why guest reviews are importantGuest reviews are not just nice to have, they are a super-important part of your holiday rental marketing strategy. Here’s why...

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