Bond (Security Deposits) On Search And Stay

Category: Property Bond And Reviews

Should I charge a security deposit?Yes, absolutely. But also make it easy for your guests to pay and easy for you to refund at the end of the rental, with...

Adding A Bond To Your Listing On Search And Stay

Category: Property Bond And Reviews

In global property settings the Bond schedule is a default. These parameters are set for a bond if it is added at property listing level....

Challenging Bond Return On Search And Stay

Category: Property Bond And Reviews

If you have any concerns about returning the bond due to damage of your property, the bond is held for 10 days and you will need to raise a dispute within this...

Dealing With Property Damage Or Loss

Category: Property Bond And Reviews

A good way to avoid any unwanted confrontation with your guest over damage to your property is to take ‘before photos’ (if possible) of your...

Reviewing Your Guests On Search And Stay

Category: Property Bond And Reviews

As an owner you can review your guests to help out other owners listing on Search and Stay.  Your review will be only be visible to other owners/vendors if...

Responding To A Negative Review On Search And Stay

Category: Property Bond And Reviews

When you receive negative guest feedback, we recommend you respond promptly with a plan to correct the problem and offer a sincere apology. You can also add...

How To Encourage Good Reviews On Search And Stay

Category: Property Bond And Reviews

Why guest reviews are importantGuest reviews are not just nice to have, they are a super-important part of your holiday rental marketing strategy. Here’s why...

Tips for 0wners Writing A Guest Review On Search And Stay

Category: Property Bond And Reviews

Hosts can rate their experience with a guest to help other hosts feel comfortable trusting them as a potential guest.  Tips for writing a review  Be...

Viewing Guest Reviews On Search And Stay

Category: Property Bond And Reviews

You can view any reviews left by guests here. To check out any feedback left by guests, simply log in to your account and head to your Dashboard. Look for the...