- Search and Stay Help
- Search and Stay Channel Manager Guide
- Connecting To Agoda
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Owner Account
- Getting Started
- Build And Manage Your Property Listing
- Reservations/Booking
- Rates And Pricing
- Payments
- Guest Payment And Policies
- Commission And Tax
- Property Security And Safety
- Managing Guest Reviews
- Increasing Your Bookings
- Channel Manager
- Owners Account Information
- Coronavirus And Natural Disasters
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Search and Stay Channel Manager Guide
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Manage Calendar Connections And Blocked Dates
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Guest Account
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Property Styling Guide and Checklist
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Rules and Regulations
Agoda Reservation processing
Instant booking process
To make a reservation, Agoda uses the data available in the channel. Agoda does not perform the quote request to Channel Manager before the reservation is made. Channel Manager retrieves reservations from Agoda every 5 minutes.
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A guest enters the reservation page on the Agoda website and provides the details of a reservation (dates, number of guests etc.).
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If the property is available to rent, the guest completes the reservation process on the Agoda website by providing their personal data.
Note: Agoda does not quote Channel Manager, but uses the information available in the channel. -
Channel Manager retrieves the reservation from Agoda.
Booking request process (N/A)
Modifying a reservation
Modifications are initiated in Agoda and synchronized to Channel Manager. They are retrieved at the same times as new reservations.
Cancelling a reservation
Cancellations are initiated in Agoda and synchronized to Channel Manager. They are retrieved at the same times as new reservations.