Search and Stay Help
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Guest Account
Owner Account
Getting Started
Build And Manage Your Property Listing
Reservations/Booking
Rates And Pricing
Payments
Guest Payment And Policies
Commission And Tax
Property Security And Safety
Managing Guest Reviews
Increasing Your Bookings
Channel Manager
Owners Account Information
Coronavirus And Natural Disasters
Search and Stay Channel Manager Guide
Getting Your Search and Stay Account Ready To Connect Channel Manager
Property Readiness
Connecting To Airbnb
Connecting To VRBO
Connecting To Booking.com
Connecting To Agoda
Connecting To Expedia
Connecting To Google Travel
Connecting To HomeToGo
How does a Channel Manager work?
Channels
Manage Calendar Connections And Blocked Dates
Syncing Calendars (iCals)
Guest Account
Getting Started
Reservations/Bookings
Property Policies
Pricing
Payments
Communications
Booking Details and Your Stay
Cancellations
Reviews
Security, Safety and Awareness
Coronavirus and Travel Advisory Related Information
FAQ
Property Styling Guide and Checklist
Checklists
Rules and Regulations
Guest Legal Obligations
Local and State Laws
Holiday Rental Agreements
Hiring A Property Manager
Self Managing Your Holiday Rental Property
Refunds
ID and Verification
Back to home
Search and Stay Help
Guest Account
Owner Account
Getting Started
Build And Manage Your Property Listing
Reservations/Booking
Rates And Pricing
Payments
Guest Payment And Policies
Commission And Tax
Property Security And Safety
Managing Guest Reviews
Increasing Your Bookings
Channel Manager
Owners Account Information
Coronavirus And Natural Disasters
Search and Stay Channel Manager Guide
Getting Your Search and Stay Account Ready To Connect Channel Manager
Property Readiness
Connecting To Airbnb
Connecting To VRBO
Connecting To Booking.com
Connecting To Agoda
Connecting To Expedia
Connecting To Google Travel
Connecting To HomeToGo
How does a Channel Manager work?
Channels
Manage Calendar Connections And Blocked Dates
Syncing Calendars (iCals)
Guest Account
Getting Started
Reservations/Bookings
Property Policies
Pricing
Payments
Communications
Booking Details and Your Stay
Cancellations
Reviews
Security, Safety and Awareness
Coronavirus and Travel Advisory Related Information
FAQ
Property Styling Guide and Checklist
Checklists
Rules and Regulations
Guest Legal Obligations
Local and State Laws
Holiday Rental Agreements
Hiring A Property Manager
Self Managing Your Holiday Rental Property
Refunds
ID and Verification
Guest Account
Manage your bookings and profile on searchandstay.com
Getting Started
*How to create and sign in to your guest account
*How to reset or change guest account password
*How to search for and review a holiday rental property on Search and Stay
*How to search for a holiday rental property on Search and Stay
*How to book a holiday rental property on Search and Stay
*How to add a property to your wishlist
*How to troubleshoot a browser issue on the site
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Reservations/Bookings
*How to manage bookings in your guest account
*How will I know if my booking is completed?
*How to manage pending bookings in your guest account
*How to check your messages in your guest account
Property Policies
*Policies and House rules
*Are service animals allowed?
Pricing
*How to find out what the rate includes
*Are the prices shown on Search and Stay per person or per room?
Payments
*Dealing with property damage or loss
*Bond return (getting your bond back)
*Paying outside Search and Stay
Communications
*What if I need to check the details of my booking?
*How to contact an owner
*Communicating with an Owner
Booking Details and Your Stay
*How to know what to do when you check-out
*How to view Booking Details
*What to do if you can't find your booking confirmation email
*Is it possible to get an extra bed or cot for a child?
*How to get more information about the property's facilities
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Cancellations
*Where can I find the property's cancellation policy?
*If I need to cancel my booking will I pay a fee?
*Can I cancel my booking and receive a refund?
Reviews
*Tips for guest writing an owner/property review
*How to submit a property review in your guest account
Security, Safety and Awareness
*What is PCI-DSS compliance?
*What is the policy on surveillance devices at the property?
Coronavirus and Travel Advisory Related Information
*Do I need travel insurance?
*What to do if you are travelling to an area that is under a Travel Advisory
*How will a natural disaster impact your booking?
*Where can I get the latest information for my booking?
How to change or cancel your booking if affected by Coronavirus
What is the policy for date change or cancellation related to Coronavirus?
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FAQ
*What is a Search and Stay account?
*What is a rental agreement?
*What is a bond/damage deposit?
*Why book your holiday rental on Search and Stay instead of other holiday rental platforms?
*Why choose Search and Stay to book your holiday rental?
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