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Guest Account
Property Managers Account
Getting Started
Build And Manage Your Property Listing
Reservations/Booking
Rates And Pricing
Payments
Guest Payment And Policies
Commission And Tax
Property Security And Safety
Managing Guest Reviews
Increasing Your Bookings
Channel Manager
Owners Account Information
Coronavirus And Natural Disasters
Search and Stay Channel Manager Guide
Getting Your Search and Stay Account Ready To Connect Channel Manager
Property Readiness
Connecting To Airbnb
Connecting To VRBO
Connecting To Booking.com
Connecting To Agoda
Connecting To Expedia
Connecting To Google Travel
Connecting To HomeToGo
How does a Channel Manager work?
Channels
Manage Calendar Connections And Blocked Dates
Syncing Calendars (iCals)
Guest Account
Getting Started
Reservations/Bookings
Property Policies
Pricing
Payments
Communications
Booking Details and Your Stay
Cancellations
Reviews
Security, Safety and Awareness
Coronavirus and Travel Advisory Related Information
FAQ
Property Styling Guide and Checklist
Checklists
Blogs
Search and Stay Owner Blogs
Search and Stay Destination Blogs
Search and Stay Travel Blogs
Legal
Guest Legal Obligations
Local and State Laws
Holiday Rental Agreements
Hiring A Property Manager
Self Managing Your Holiday Rental Property
Refunds
Back to home
Search and Stay Help
Guest Account
Property Managers Account
Getting Started
Build And Manage Your Property Listing
Reservations/Booking
Rates And Pricing
Payments
Guest Payment And Policies
Commission And Tax
Property Security And Safety
Managing Guest Reviews
Increasing Your Bookings
Channel Manager
Owners Account Information
Coronavirus And Natural Disasters
Search and Stay Channel Manager Guide
Getting Your Search and Stay Account Ready To Connect Channel Manager
Property Readiness
Connecting To Airbnb
Connecting To VRBO
Connecting To Booking.com
Connecting To Agoda
Connecting To Expedia
Connecting To Google Travel
Connecting To HomeToGo
How does a Channel Manager work?
Channels
Manage Calendar Connections And Blocked Dates
Syncing Calendars (iCals)
Guest Account
Getting Started
Reservations/Bookings
Property Policies
Pricing
Payments
Communications
Booking Details and Your Stay
Cancellations
Reviews
Security, Safety and Awareness
Coronavirus and Travel Advisory Related Information
FAQ
Property Styling Guide and Checklist
Checklists
Blogs
Search and Stay Owner Blogs
Search and Stay Destination Blogs
Search and Stay Travel Blogs
Legal
Guest Legal Obligations
Local and State Laws
Holiday Rental Agreements
Hiring A Property Manager
Self Managing Your Holiday Rental Property
Refunds
Guest Account
Manage your bookings and profile on searchandstay.com
Getting Started
How to create and sign in to your guest account
How to reset or change guest account password
How to search for and review a holiday rental property on Search and Stay
How to search for a holiday rental property on Search and Stay
How to book a holiday rental property on Search and Stay
How to add a property to your wishlist
How to troubleshoot a browser issue on the site
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Reservations/Bookings
How to check your messages in your guest account
How to manage pending bookings in your guest account
How will I know if my booking is completed?
How to manage bookings in your guest account
Property Policies
Are service animals allowed?
Policies and House rules
Pricing
Are the prices shown on Search and Stay per person or per room?
How to find out what the rate includes
Payments
Dealing with property damage or loss
Bond return (getting your bond back)
Paying outside Search and Stay
Communications
Communicating with an Owner
How to contact an owner
What if I need to check the details of my booking?
Booking Details and Your Stay
How to get more information about the property's facilities
Is it possible to get an extra bed or cot for a child?
What to do if you can't find your booking confirmation email
How to view Booking Details
How to know what to do when you check-out
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Cancellations
Can I cancel my booking and receive a refund?
If I need to cancel my booking will I pay a fee?
Where can I find the property's cancellation policy?
Reviews
How to submit a property review in your guest account
Tips for guest writing an owner/property review
Security, Safety and Awareness
What is the policy on surveillance devices at the property?
What is PCI-DSS compliance?
Coronavirus and Travel Advisory Related Information
Where can I get the latest information for my booking?
How to change or cancel your booking if affected by Coronavirus
What is the policy for date change or cancellation related to Coronavirus?
How will a natural disaster impact your booking?
What to do if you are travelling to an area that is under a Travel Advisory
Do I need travel insurance?
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FAQ
Why choose Search and Stay to book your holiday rental?
Why book your holiday rental on Search and Stay instead of other holiday rental platforms?
What is a bond/damage deposit?
What is a rental agreement?
What is a Search and Stay account?
See more