Can I be assisted by a Account Manager?

If you need additional assistance in managing your account and properties, it is indeed possible to be assigned a Account Manager. In order to do this, you need to get in touch with the channel directly and establish it. Note, however, that assigns Account Managers on their proprietary conditions and not all of their clients may receive such an assistance. Channel Manager cannot influence it.

Please, see the available forms of contact with at Contact details.

Can multiple users operate on the same LEID ID?

Yes. The same LEID account can be added for multiple users at the same time. This is one of the steps while connecting a property to Learn more how to do it at Connecting properties.

Why do my room names change in

This is possible to happen for In case you have multiple rooms with the same name under one hotel, you may observe that some of them change names after Updating listings. For example, from “Studio Apartment” to “Studio Apartment 1”. This is because it is not possible to activate the hotel with duplicate room names.