- Search and Stay Help
- Search and Stay Channel Manager Guide
- Connecting To Expedia
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Property Managers Account
- Getting Started
- Build And Manage Your Property Listing
- Reservations/Booking
- Rates And Pricing
- Payments
- Guest Payment And Policies
- Commission And Tax
- Property Security And Safety
- Managing Guest Reviews
- Increasing Your Bookings
- Channel Manager
- Owners Account Information
- Coronavirus And Natural Disasters
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Search and Stay Channel Manager Guide
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Manage Calendar Connections And Blocked Dates
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Guest Account
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Property Styling Guide and Checklist
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Blogs
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Legal
Expedia Reservation processing
Instant booking process
To make a reservation, Expedia uses the data available in the channel. Expedia does not perform the quote request to Channel Manager before the reservation is made. Channel Manager retrieves reservations from Expedia every 5 minutes.
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A guest enters the reservation page on the Expedia website and provides the details of a reservation (dates, number of guests etc.).
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If the property is available to rent, the guest completes the reservation process on the Expedia website by providing their personal data.
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Channel Manager retrieves the reservation from Expedia.
Booking request process (N/A)
Booking request process is not possible on the Expedia website.
Modifying a reservation
Modifications are initiated in Expedia and synchronized to Channel Manager.
Note: If a reservation is modified in Channel Manager, it will not be synchronized with Expedia
Cancelling a reservation
Cancellations are initiated in Expedia and synchronized to Channel Manager.
Note: If a reservation is cancelled in Channel Manager, it will not be synchronized with Expedia