Connecting To Google Travel
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      2. Search and Stay Channel Manager Guide
      3. Connecting To Google Travel

      Google Travel Reservation processing

      Instant booking process

      1. A guest enters the Google Travel website and selects a property to stay in. The guest is directed to the Channel Manager Book Direct website and provides the details of a reservation (dates, number of guests etc.).

      2. If the property is available to rent, the guest completes the reservation process by providing their personal data.

      3. A booking is saved directly in the Channel Manager system.

      Note: If a reservation is made through your own website (not Book Direct), then Channel Manager receives no update about the changed availability. You should take steps and adjust the availability in your PMS accordingly.

      Booking request process (N/A)

      Booking request process is not possible on the Google Travel website.

      Modifying a reservation

      Modifications are not possible on the Google Travel website, hence in case of any reservation changes, you should handle it directly with your guests and modify the reservation in your PMS.

      Cancelling a reservation

      Cancellations are not possible on the Google Travel website, hence in case of any reservation changes, you should handle it directly with your guests and modify the reservation in your PMS.