Instant booking process
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A guest enters the Google Travel website and selects a property to stay in. The guest is directed to the Channel Manager Book Direct website and provides the details of a reservation (dates, number of guests etc.).
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If the property is available to rent, the guest completes the reservation process by providing their personal data.
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A booking is saved directly in the Channel Manager system.
Booking request process (N/A)
Modifying a reservation
Modifications are not possible on the Google Travel website, hence in case of any reservation changes, you should handle it directly with your guests and modify the reservation in your PMS.
Cancelling a reservation
Cancellations are not possible on the Google Travel website, hence in case of any reservation changes, you should handle it directly with your guests and modify the reservation in your PMS.