How does a channel manager work?

Channel managers use API connections to integrate directly with listing sites. API stands for Application Programming Interface and refers to a programming interface that allows services to communicate with each other.

Here's how it works

Thanks to API connections, channel managers are able to connect with distribution channels through official, verified connections. These connections allow for two-way synchronisation, which is essential for avoiding double bookings.

All channel managers connect to the most popular online travel agencies (OTAs). Beyond that, each provider has a different selection of booking sites they connect to. Some channel managers offer a large variety of listing sites to choose from, others focus on a handful of connections.