Search and Stay lets you choose to send a message X days before check in or check out. Automating your check-in and check out messaging is simple and straightforward. You just need to add a well-written message.
Check-in details Message Template
Either the night before or the 2 days ahead, it’s important to reach out with instructions to help them check-in. (Nothing is more frustrating for a guest than arriving at your property and being stuck outside the front door.)
Take this time to make note of any essential details like Wi-Fi login, location of parking, and any other things that your guests might need during their stay. Providing this information in advance will make things stress-free for you and your guests.
Check-in Details Message
Hi
Thank you so much for choosing to stay with us! Here are some details to make your check-in as smooth as possible.
Check in date:
Check in Instruction:
Address:
Parking:
WIFI:
If you have any questions or concerns, feel free to message us here and we will do our best to accommodate you.
See you soon!
Check-out message template
Make sure to check in with guests before their last day. This is a great time to send any reminders about cleaning up and to make sure your property is locked up properly. This way your property will be left in the shape you expect.
It’s also one last chance to make sure your guests are leaving on a positive note!
Hi _____,
We hope you enjoyed your stay at our place.
Just a few reminders before your departure tomorrow.
Check out time:
Check Out Instructions:
We ask that you kindly close all doors and windows before leaving. And to turn off the TV, Aircon or any appliances used.
If you have questions about checking out or if there's anything that we can do, please let us know.
Cheers!
Using message templates can save you time and also improve the guest experience for your Rental properties.