1. Search and Stay Help
  2. Owner Account
  3. Coronavirus And Natural Disasters

Property impacted by a Natural Disaster

If your property is impacted by a natural disaster such as a cyclone or earthquake,  you can temporarily hide your listing by unpublishing it, so you don't have to worry about declining new booking requests.

To 'Unpublish' your property you, will need to go into 'Property Listings' from your dashboard and view all properties.  Select the property you want by clicking on the wheel in the action column on the right hand side.  This will give you a list of actions, simply select the one you want and Save.

See example below:

Once you are ready to accept bookings again, simply go through the same steps above and click 'Publish' your listing so that it appears in search results again. 

If your existing reservations are impacted, please contact to discuss your options.


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